Leading Customer Experience & Communication Through Uncertain Times

Corporate Litigation & Investigations Executive Roundtable
May 13, 2020
Contact Center Virtual KnowledgeBridge™
June 9, 2020

May 14, 2020 | 1:00 PM–3:45 PM ET

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Discussion Topics To Include:

  • Proactive Leadership In Uncertain Times
  • Employing New Technologies To Serve A Remote Workforce And Customer Base
  • Handling Disruptions To Your Customer Care Supply Chain: Working With BPOs And Other Key Service Providers
  • Monitoring The Voice Of The Customer

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