Customer Experience Executive Workshop

Procurement & Strategic Sourcing Forum
March 8, 2019
Corporate Compliance & Ethics Forum
March 15, 2019

March 12, 2020 | Convene at 311 West Monroe Street | Chicago, IL

 
 

Join like-minded Heads of Customer Experience for inspiration and insight, networking and learning, and proven strategies to improve your business practices.

 
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Topics For Discussion

  • Change Starts Here: A Disruptive Approach To CX Change
  • Defining The Current State & Future State Of Your CX
  • Build An Organizational Movement
  • Create Lasting Change

Venue: Convene at 311 West Monroe Street

311 W Monroe Street, Chicago, IL 60606

When you walk through the doors at Convene’s newest location in the Loop, you’ll feel like you’ve turned left into Business Class. Drawing on the history of the city–from the deep roots of Chicago’s jazz scene to modernist architecture–the unique characteristics of the building are infused with both warmth and grandeur.

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Attendees Rave About Consero

  • Daan van der Mijden | Samsung
    “In one word, Inspirational! It was excellent, delivering up to promise. High-level execs, discussions, and no Powerpoints!”
    Daan van der Mijden | Samsung
  • Greg Dunn | Royal Bank of Scotland, RBS
    “Really good group of intelligent people with diverse expertise and experience.”
    Greg Dunn | Royal Bank of Scotland, RBS
  • Michael Brandt | ABB Group
    “Excellent organization, good quality discussion, time well spent.”
    Michael Brandt | ABB Group
  • Marianna Knoll | Swiss International Airlines
    “Intellectual Platform for CX professionals at an Inspiring location.”
    Marianna Knoll | Swiss International Airlines
  • Diane Biesecker | Ntelos Wireless
    “The variety of experiences and examples was invaluable and will allow me to take actionable ideas back to my company.”
    Diane Biesecker | Ntelos Wireless
  • Alix Rizzolo | Stryker
    “Intense and usable peer discussions and relationships.”
    Alix Rizzolo | Stryker
  • Bob Valliere | CSAA Insurance Group
    “It was a terrific combination of meaningful content, networking opportunities and exposure to vendor solutions. Very well run!”
    Bob Valliere | CSAA Insurance Group
  • Darin Phillips | Bayview
    “A collection of great minds sharing great ideas for the greater good of our industry.”
    Darin Phillips | Bayview
  • Brittany Loui | Sling TV
    “The Forum is professionally done – more intimate, allowing for better connections, networking and idea sharing.”
    Brittany Loui | Sling TV
  • Kaye Carter | Associated Bank
    “I enjoyed the form of panel discussions, Q+A, and KnowledgeBridge sessions. One-on-ones were good for learning about vendors. I also liked the small number of participants.”
    Kaye Carter | Associated Bank
  • Guillermo Ayón | Sigue Corp
    “Enlightening, interesting, useful; plenty of learning and networking opportunities.”
    Guillermo Ayón | Sigue Corp
  • Paul Aldridge | Virgin Media
    “A great group of industry experts willing to share their experiences and insights, knowing that we all have shared goals.”
    Paul Aldridge | Virgin Media
  • Samantha Marks | Swimsuitsforall
    “Very intuitive and engaging experience.”
    Samantha Marks | Swimsuitsforall
  • Peg Raposo | PayPal
    “Excellent opportunity to network and learn.”
    Peg Raposo | PayPal