Customer Experience Executive Roundtable

July 24, 2018 | Convene Midtown East | New York, NY

Interested In Attending?

Complete the form below to request your invitation to our Customer Experience Executive Roundtable. A member of our team will be in touch shortly!

 

Topics For Discussion

  • Internal Culture: How Does Employee Experience Equate To Customer Experience?
  • VoC: Effectively Capturing Your Customer’s Expectations
  • Charting A Course: Customer Journey Mapping
  • AI: Taking The Mystery Out Of Artificial Intelligence
  • Tracking ROI: How Are You Measuring & Reporting CX?

Venue: Convene Midtown East

730 3rd Ave, New York, NY 10017

Located just two blocks from Grand Central Terminal, 730 Third Avenue currently hosts the world's most important meetings and iconic events, from the James Beard Awards to attendees from the United Nations.

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  • Daan van der Mijden | Samsung
    “In one word, Inspirational! It was excellent, delivering up to promise. High-level execs, discussions, and no Powerpoints!”
    Daan van der Mijden | Samsung
  • Greg Dunn | Royal Bank of Scotland, RBS
    “Really good group of intelligent people with diverse expertise and experience.”
    Greg Dunn | Royal Bank of Scotland, RBS
  • Michael Brandt | ABB Group
    “Excellent organization, good quality discussion, time well spent.”
    Michael Brandt | ABB Group
  • Marianna Knoll | Swiss International Airlines
    “Intellectual Platform for CX professionals at an Inspiring location.”
    Marianna Knoll | Swiss International Airlines
  • Diane Biesecker | Ntelos Wireless
    “The variety of experiences and examples was invaluable and will allow me to take actionable ideas back to my company.”
    Diane Biesecker | Ntelos Wireless
  • Alix Rizzolo | Stryker
    “Intense and usable peer discussions and relationships.”
    Alix Rizzolo | Stryker
  • Bob Valliere | CSAA Insurance Group
    “It was a terrific combination of meaningful content, networking opportunities and exposure to vendor solutions. Very well run!”
    Bob Valliere | CSAA Insurance Group
  • Darin Phillips | Bayview
    “A collection of great minds sharing great ideas for the greater good of our industry.”
    Darin Phillips | Bayview
  • Brittany Loui | Sling TV
    “The Forum is professionally done – more intimate, allowing for better connections, networking and idea sharing.”
    Brittany Loui | Sling TV
  • Kaye Carter | Associated Bank
    “I enjoyed the form of panel discussions, Q+A, and KnowledgeBridge sessions. One-on-ones were good for learning about vendors. I also liked the small number of participants.”
    Kaye Carter | Associated Bank
  • Guillermo Ayón | Sigue Corp
    “Enlightening, interesting, useful; plenty of learning and networking opportunities.”
    Guillermo Ayón | Sigue Corp
  • Paul Aldridge | Virgin Media
    “A great group of industry experts willing to share their experiences and insights, knowing that we all have shared goals.”
    Paul Aldridge | Virgin Media
  • Samantha Marks | Swimsuitsforall
    “Very intuitive and engaging experience.”
    Samantha Marks | Swimsuitsforall
  • Peg Raposo | PayPal
    “Excellent opportunity to network and learn.”
    Peg Raposo | PayPal