BETHESDA, Md- (Sept. 17, 2014) – Consero Group, an international leader in creating high-level, invitation-only events for senior executives, today announced the 2014 Customer Experience Forum to be held 5-7 October at Sopwell House in Hertfordshire, UK.
“Customer Experience executives are tasked with adapting to increasingly complex customer needs, ensuring unsurpassed experiences across multiple touch points while keeping cost and profitability in mind,” said Paul Mandell, Founder & CEO of Consero. “Consero’s 2014 Customer Experience Forum will provide a unique opportunity for senior executives to learn best practices, explore new technologies, and ultimately provide an unsurpassed Customer Experience.”
“Consero’s 2014 Customer Experience Forum will address the biggest challenges facing Customer Experience executives, including adapting to the changing expectations of today’s customer,” said Jessica Druckman, Founder & SVP of Program Development at Consero. “We will explore how executives anticipate the Head of Customer Experience’s responsibilities to evolve, how to continue strengthening the working relationships between customer experience executives and the CEO, and ensuring that Customer Experience is given the attention it deserves on the corporate agenda.”
Additional topics will include:
Founded in 2010, Consero Group is an international leader in creating industry-specific events for senior-level executives in industries that include: Legal, Compliance, Shared Services, Customer Experience, Finance, IT, HR, Procurement, among others. With operations in the U.S. and in Europe, Consero is best known for transforming the executive experience through intimate, invitation-only programs in a sophisticated learning environment with high-level content. For more information on Consero, please visit www.consero.com.