Consero Advisory Board

Brand Protection & Anti-Counterfeiting Advisory Board

Andrew Love

Head of Brand Security, Global Investigations & Legal Enforcement


Specialized Bicycle Components

Cynthia Merchant

Regional Security Manager, Latin America


Eli Lilly and Company

Brett Millar

Director Global Brand Protection


Fitbit, Inc.

Brian Monks

Vice President and Chief Security Officer


Underwriters Laboratories LLC

Charles Olschanski

Senior Director, Americas Retail & Investigations


Tiffany and Company

Contact Center Advisory Board


Anthony Bagio

Director, Contact Center Operations


United Airlines

Geoffrey Burbridge

Vice President, Contact Center


USAA

Ronny Haimé

Vice President, Global Service Delivery


Groupon

Gillian Noble

Vice President & Head of Transformation


BMO Financial Services

Tosin Odesanya

Senior Vice President, Head of Digital Self Servicing


Citi

Linda Westendorf

Head of Viewer Experience Operations


Hulu

Shannon Yeats

Vice President, Contact Center & Claims Operations


WageWorks

Customer Experience Advisory Board

Jim Davis

Vice President, Airport Customer Service


Delta Airlines

Paul Long

Vice President, Enterprise Customer Experience


UnitedHealth Group

Helen Rowan

Senior Vice President, Customer Experience


Web.com

Salvador Salazar

Chief Customer Officer


Hertz

Gary Sarkesian

Senior Vice President, Professional Services & Customer Experience


Pearson

Procurement & Strategic Sourcing Advisory Board

Ahmet Hepdogan

Vice President, Procurement


Ferrara Candy Company

Atl Martinez

Vice President and Chief Procurement Officer, U.S.


LafargeHolcim

Mike Ozmeral

Chief Procurement Officer


Reyes Holdings L.L.C.

Keith Woody

Vice President, Global Indirect Sourcing


Technicolor

CHRO Advisory Board

Suzanne Elliott

Chief Human Resources Officer


Farmers Insurance

Martin Evans

Former Chief Human Resources Officer


Karen Ferraro

Chief Human Resources Officer


Medline Industries, Inc

Katelin Holloway

Vice President, People & Culture


Reddit

Corporate Learning & Development Advisory Board

Jennifer DePaola

Vice President, Talent Management


AMN Healthcare

Matt Kane

Head, Global Learning, Leadership Development & Innovation


Johnson & Johnson

Karen Portillo

Director, Talent Development & Engagement


Coffee Bean & Tea Leaf

Rae Tanner

Head of Enterprise Learning & Development


Farmers Insurance

Mimi Weber

Administrative Director, Organizational Development and Chief Learning Officer


Memorial Healthcare System

Talent Acquisition & Management Advisory Board

Elisa Bannon-Jones

Chief Talent Officer


Frontier Communications

Angelina Fearn

Senior Vice President and Head of Talent Acquisition


TD Bank

Brian Fishel

Chief Talent Officer


KeyBank

Felicia Mayo

Head of Diversity & Inclusion & G&A Human Resources


Tesla

Karen McDonald

Head of Talent Management


Zurich North America

Melkeya McDuffie

Vice President, Talent Acquisition


Waste Management