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February 25, 2015

February 2015 Global Procurement & Strategic Sourcing Report

The need for efficient sourcing of goods and services for today’s global businesses has made the role of the Chief Procurement Officer more important than ever […]
January 24, 2015

January 2015 Contact Center Report

The Contact Center function is more important than ever to a company’s customer experience strategy. Whether through phone, email, or digital channels, call center representatives must […]
January 15, 2015

January 2015 Consero Corporate Compliance & Ethics Report

The Chief Compliance Officer is more important than ever to the success of global businesses. Complex regulatory changes, emerging market risk, and many other challenges keep […]
January 12, 2015

January 2015 Corporate Litigation Report

Today’s Chief Litigation Officers are among the busiest and most critical of all corporate employees. Given their role in managing a wide variety and ever-increasing volume of complex […]