Originally Published in Corporate Counsel | September 26, 2014 | By Sue Reisinger A few years ago, if you had asked general counsel Chris Fowler if […]
Previously Published in Nextgov | September 8, 2014 | By Nextgov Staff Sixty-two percent of government chief information officers don’t have what they need to manage […]
Originally Published in Corporate Counsel Connect | September 2, 2014 | Karen Deuschle What does the modern general counsel worry about? Modern problems, of course, like data […]
Reprinted with permission from CFO and Controller Alert 800-220-5000 Originally Published in CFO & Controller Alert | August 15, 2014 75% missing the boat when it comes to […]
Originally Published in Inside Counsel | August 6, 2014 | By Paul Mandell As the regulatory landscape continues to evolve throughout the world, large international companies […]
Originally Published in Risk & Insurance | July 25, 2014 | By John Otrompke Companies prioritize operational risk management, but many do not believe their vendors are doing […]
Originally Published in Corporate Counsel | July 29, 2014 | By Sue Reisinger While the percentage of companies ready to handle a data breach has steadily grown […]
Originally Published in The Law Society Gazette | July 28, 2014 | Kathleen Hall General counsel in the financial services and insurance industries are keeping legal […]
Originally Published in Bloomberg BNA | July 25, 2014 July 23 — Most chief litigation officers in the financial services and insurance industries report having sufficient […]
BETHESDA, Md- (July 24, 2014) – Fifty-one percent of General Counsel reported an increase in budget over the last twelve months, according to a new survey […]
Originally Published in Bloomberg Businessweek | July 24, 2014 | By Paul M. Barrett Big Law—the business of providing legal services via independent professional partnerships—is going […]
Originally Published in Corporate Counsel | July 23, 2014 | By Sue Reisinger Although most chief litigation officers in the financial services and insurance industries said […]
Originally Published in Supply Chain Management Review | July 17, 2014 | By Patrick Burnson Sixty-five percent of Shared Services executives from Fortune 1000 companies do […]
Originally Published in Inside Counsel | By Paul Mandell | July 9, 2014 As any general counsel will tell you, managing an in-house legal team requires […]
Originally Published in Corporate Counsel | June 27, 2014 | By Rebekah Mintzer, Corporate Counsel The “do more with less” mandate is one many general counsel have […]
Originally Published in the Financial Times | June 25, 2014 | By Hannah Kuchler Cyber criminals on the hunt for poorly protected confidential data are circumventing the […]
Originally Published in Outsourcing Center | By Beth Ellyn Rosenthal | June 24, 2014 What keeps shared services executives up at night? Here’s one example. Your […]
Originally Published in CIO Insight | By Paul Mandell and Patrick Flynn | June 23, 2014 Government CIOs are no longer technologists, but strategic partners of […]
Originally Published In The Law Society Gazette | May 20, 2014 | By Kathleen Hall The role of chief compliance officers is growing as organisations seek to […]
Originally Published in Corporate Counsel | May 19, 2014 | By Rebekah Mintzer In a perfect world, in-house counsel and chief compliance officers would have complete trust […]
Survey Also Shows 54 Percent of Customer Experience Executives Have Not Used Big Data To Improve Strategy BETHESDA, Md- (May 7, 2014) – Eighty-four percent of […]
Originally Published in Supply Demand Chain | April 17, 2014 Bethesda, Md.—April 17, 2014—A majority (57 percent) of surveyed chief procurement officers (CPOs) said short-term cost reduction […]
Originally Published in The Global Legal Post | April 10, 2014 | By Melissa Lesh The US Department of Justice (DoJ) recommended that, to avoid corruption, companies […]
Originally Published in Corporate Counsel | April 2, 2014 | By Sue Reisinger The U.S. Department of Justice has recommended that companies do “reasonable due diligence” […]
Previously Published in Supply Chain Management Review | March 5, 2014 | By Patrick Burnson A majority (57%) of surveyed Chief Procurement Officers (CPOs) said short-term cost […]
Originally Published in FierceCIO | February 20, 2014 | By David Weldon >> Majority of organizations upping IT security spending Between recent data breaches and fears […]
Originally Published in WSJ Risk & Compliance Journal | Februrary 7, 2014 | Ben Dipietro A ThreatTrack Security survey of 100 IT/security managers at U.S. defense contractors […]
Originally Published in Corporate Counsel | December 20, 2013 | By Rebekah Mintzer Compliance is an important topic for in-house attorneys these days. With growing regulations […]
Originally Published in Corporate Counsel | December 9, 2013 | By Sue Reisinger Each time general counsel Mark Smolik’s company wants to create new jobs or open new operations, […]
Originally Published in The Washington Post | December 1, 2013 | By Paul Mandell This fall’s bumpy rollout of HealthCare.gov placed President Obama in territory familiar to many […]
Originally Published in Huffington Post Blog | November 22, 2013 | By Paul Mandell From alternative fee arrangements to outcome-based billing to increased reliance on legal support software, […]
Originally Published in Corporate Counsel | November 6, 2013 | By Rebekah Mintzer Good communication skills are often touted as key to maintaining good relationships and saving […]
Reproduced with permission from Human Resources Report, Vol. 31, No. 42 (Nov. 4, 2013). Copyright 2013 by The Bureau of National Affairs, Inc. (800-372-1033) http://www.bna.com Originally Published […]
Originally Published in the CMS Wire | October 31, 2013 | By Marisa Peacock There’s no doubt that there are a plethora of resources available to help customer […]
Originally Published in HR Executive Online | October 21, 2013 | By Michael J. O’Brien It certainly depends on whom you ask. Nearly half (47 percent) […]
Originally Published in Supply Chain Management Review | September 23, 2013 | By Patrick Burnson, Executive Editor Sixty-seven percent of surveyed Chief Procurement Officers say their departments are more […]
Originally Published in heraldonline.com | September 10, 2013 Kimberly Nasief of Measure CP Moderates Panel on Applying Social Media Feedback to Gain and Retain Customers HOUSTON — Proactive […]
Originally Published in Outsourcing Center | August 16, 2013 | By Beth Ellyn Rosentha For at least a decade, an outsourcing industry undercurrent has been that companies, wittingly […]
Originally Published in Gazette.Net | August 9, 2013 Rockville information technology company Optimal Networks has acquired Annandale, Va.-based Database & LAN Solutions. Jeff Greenspan, former CEO of DBLS, […]
Originally Published in Inside Counsel | August 6, 2013 | By Alanna Byrne It’s no secret that patent trolls have become a major headache for in-house […]
Originally Published in The Am Law Litigation Daily | August 1, 2013 | By Lisa Shuchman Lisa Shuchman writes for Corporate Counsel and The American Lawyer. Nearly three quarters […]
Originally Published in Forbes | August 2, 2013 | By Kathryn Dill When Duke Energy DUK +0.72%Corp. made Lynn Good its chief executive in June, the news was significant beyond the progress […]
Originally Published in Corporate Counsel | August 1, 2013 | By Lisa Shuchman Nearly three quarters of the chief IP counsel polled for Consero Group’s “2013 Chief IP Counsel Data […]
Originally Published in Corporate Counsel | July 12, 2013 | By Lisa Shuchman The Consero Group’s new “2013 Spring General Counsel Survey,” which addresses several areas of concern to […]
Originally Published in Campus Technology | July 3, 2013 | By Dian Schaffhauser Most higher education chief information officers feel fairly confident about their place among senior […]
Originally Published in The Law Society Gazette | June 24, 2013 | By Eduardo Reyes Most legal and compliance departments in Fortune-1000 companies report that systems designed […]
Originally Published in The Wall Street Journal | June 5, 2013 | By Christopher M. Matthews More than 40% of the chief compliance officers polled for a recent […]
Originally Published in Corporate Counsel | June 5, 2013 | By Catherine Dunn Is your company using the right employee incentives to meet its compliance aims? That was […]
Originally Published in The Wall Street Journal | May 28, 2013 | By Christopher M. Matthews Nearly one-third of general counsel at European companies say their company has […]
Originally Published in The Law Society Gazette | May 27, 2013 | By Eduardo Reyes As European in-house legal budgets rise across the board, a divide is opening […]
Originally Published in TMCnet.com | May 17, 2013 May 17, 2013 (Close-Up Media via COMTEX) — Consero Group announced the addition of its Virtual Forums, beginning with […]
Originally Published in The Sacramento Bee | May 14, 2013 BETHESDA, Md., May 14, 2013 — /PRNewswire/ — Consero Group (www.consero.com), an international leader in creating high-level, invitation-only events for […]
Originally Published in GCN | May 15, 2013 | By William Jackson Many state and local networks and IT systems are unprepared for cyberattacks, as the […]
Originally Published in Washington Business Journal | May 13, 2013 | By Ben Fischer Bethesda-based professional conference facilitator Consero Group LLC has begun offering Web-based forums, three years after […]
Originally Published in InformationWeek | April 30, 2013 | By David F. Carr The job of a higher-education CIO is changing, partly because of disruptive technologies […]
Originally Published in Supply Management | April 4, 2013 | By Adam Leach Almost half of chief procurement officers (CPOs) believe they do not have the resources […]
Originally Published in Supply Chain Management Chain | April 3, 2013 | By Patrick Burnson, Executive Editor The results were reported as part of the 2013 Procurement […]
Originally Published in Supply Chain Digital | March 31, 2013 | By Ella Copeland This year’s Procurement & Strategic Sourcing Data Survey has revealed the majority […]
Originally Published in the Washington Post | March 31, 2013 | By Abha Bhattarai Three years ago, Paul Mandell set out to change executive conferences as […]
Originally Published in Gazette.Net | March 22, 2013 | By Kevin James Shay Greg Dohler/The Gazette Consero emplyees (standing, from left) Liz Dean, James O’Connor, and […]
Originally Published in Corporate Counsel | March 14, 2013 | By Lisa Shuchman Nearly half of the chief IP counsel working in the pharmaceutical and biotech […]
Originally Published in The Lawyer | February 14, 2013 BETHESDA, Md — Consero Group LLC, an international leader in creating high-level, invitation-only events for senior executives, in partnership […]
Originally Published in Corporate Counsel | February 13, 2013 | By Sue Reisinger Despite the growing threat of computer security breaches, some 30 percent of general counsel in […]
Originally Published in Provade Perspectives | February 7, 2013 | By Domenic Mancini I recently returned from the Consero Procurement & Strategic Sourcing Forum in San Diego, CA […]
Originally Published in Law360 | February 1, 2013 | By Sean McLernon Law360, New York (February 01, 2013, 4:18 PM ET) — A significant portion of the country’s […]
Originally Published in The Wall Street Journal Law Blog | January 30, 2013 | By Jennifer Smith After years of belt-tightening, legal spending at many big […]
Originally Published in Supply Chain Management Review | January 17, 2013 | By SCMR Staff Addressing Challenges Facing Heads of Procurement, Forum to be Held January […]
Originally Published in The FCPA Report | January 9, 2013 | By Vincent Pitaro Consero Group LLC (Consero) recently conducted a survey of chief compliance officers (CCOs) of major corporations. The […]
Originally Published in Corporate Counsel | December 27, 2012 | By Lisa Shuchman As companies face mounting litigation and ever-changing regulations, chief litigation officers are playing […]
Originally Published in The Wall Street Journal | December 16, 2012 | By Jennifer Smith Compliance may be a hot area for in-house lawyers, but that doesn’t mean compliance […]
Originally Published in Inside Counsel | December 12, 2012 | By Ashley Post In-house counsel know how important compliance is. But many of them say they have a […]
Originally Published in Corporate Counsel | December 12, 2012 | By Catherine Dunn Chief compliance officers may have the CEO’s ear, but many say what they don’t have is […]
Originally Published in The Wall Street Journal Law Blog | December 10, 2012 | By Jennifer Smith Compliance may be a hot area for in-house lawyers–and the pay […]
Originally Published in Inside Counsel | November 5, 2012 | By Julie Beck Our readers already know that in-house is the place to be. The Wall Street […]
Originally Published in The Wall Street Journal | November 5, 2012 For generations of lawyers, the clearest path to success was landing a plum job at […]
Originally Published in IP Frontline | October 17, 2012 | By Paul Mandell At a recent Consero Group Forum, Pallavi Singh, President and Founder of Beacon […]
Originally Published in The Huffington Post | October 10, 2012 | By Paul Mandell In today’s economy, consumers are more demanding and more sophisticated than at any […]
Originally Published in The FCPA Report | September 19, 2012 By Suzanne Rich Folsom and Victoria McKenney, ACADEMI LLC Panettone is a delicious Italian sweet bread, […]
Originally Published in the Business Insider | August 1, 2012 | By Paul Mandell As a corporate executive, your job is to provide management and guidance to your […]
Originally Published in HR.com by Paul Mandell | July 18, 2012 Global businesses continue to centralize their human resources functions into shared services centers. Human resource management […]
Originally Published in Forbes by Elaine Pofeldt | July 14, 2012 So much attention goes to tech firms like Facebook that it’s easy to forget about the young companies […]
Originally Published in The Law Blog by Jennifer Smith | June 22, 2012 Ever devoted to extracting “value” from law firms, the Association of Corporate Counsel issued […]
Originally published in The Self Employed by Paul Mandell | May 15, 2012 BOOSTING MORALE IN YOUR SMALL BUSINESS There is no more important function at any […]
Originally Published in Law.com by Paul Mandell | April 7, 2012 In-house lawyers in Europe and the United States face many similar challenges. However, there are issues […]
Originally Published in Small Biz Bee | April 7, 2012 | By Mary Feng Many startups overlook the importance of establishing business processes. In a founding […]
Orignally Published in The Washington Post by Paul Mandell | March 18, 2012 At Consero Group, the event-development start-up that I co-founded in 2010, we see countless […]
Originally Published in Small Biz Bee by Jessica Druckman | Jan. 26, 2012 “Congratulations. You’ve been promoted.” All of your hard work has paid off. All of […]
Originally featured in The Washington Post by Paul Mandell | January 5, 2012 A fundamental question that each start-up must face is when to shift focus from growth […]
Originally Published in Forbes | December 20, 2011 Could the rash of sordid revelations that forced Rupert Murdoch to close the News of the World turn out to be a teaching […]
Originally Published in the Gulf Coast Business Review | November 29, 2011 NAPLES — A Maryland-based company will operate a business-focused legal forum next month at the Naples Grande […]
Originally Published in The Washington Post | November 6, 2011 | By Paul Mandell In building Consero Group, my event-development business, I had to overcome my education. Perhaps […]
Originally Published in The Washington Post Sept. 25, 2011 . . . Bethesda-based Consero Group, which creates high-level schmooze fests for senior corporate counsel executives, holds its first Customer […]
Originally Published in the Business Insider | September 8, 2011 | By Paul Mandell Summer interns often gain valuable knowledge and experience from their sponsoring companies. And in […]
1. Leverage VOE Use your company’s Voice of the Employee to help validate the data gathered from customer satisfaction surveys. Employ your qualitative data to validate your […]
A contact center’s customer can serve as the center’s biggest advocate or biggest critic. If one customer publicizes a negative experience, the fallout could result in […]
A strong team is essential to helping contact center leaders handle challenges and maximize opportunities. Below are several strategies to help you develop a team that […]
Today, effective data use can separate the preeminent contact centers from the rest of the pack. As you work to leverage your center’s data, consider some […]