CX

Bloomberg
Business Insider
Corporate Counsel
Forbes
Huffington Post
Wall Street Journal
August 23, 2011

Business Insider: Consero Is Like The Cool Group In High School, You Secretly Want To Be Invited

Originally Published in the Business Insider | August 17, 2011 Paul Mandell found he was going to quite a few conferences each year yet he was leaving most of […]
August 17, 2011

Business Insider: The Case for Boring Entrepreneurship

Originally Published in Business Insider | August 15, 2011 | By Paul Mandell As financial turmoil swirls in the wake of the S&P’s recent downgrade of the U.S. […]
August 4, 2011

Business Insider: How Delegating Fuels Your Company’s Growth

Originally Published in the Business Insider | August 3, 2011 | By Paul Mandell At Consero, the events company that I co-founded last year, we have reached a […]
July 28, 2011

Yale Law Report: Following the Entrepreneurial Spirit

Originally Published in the Yale Law Report | Summer 2011 A SENIOR ASSOCIATE at Arnold & Porter specializing in antitrust and pharmaceutical litigation, Paul Mandell was a mere […]
June 29, 2011

Successful Meetings: When It Comes to Speakers, Reliability Is Key

Originally Published in Successful Meetings | June 16, 2011 | By Leo Jackson Generally, no one can predict a scandal enveloping a speaker. If the accusations […]
May 23, 2011

The Washington Post: Consero’s New Headquarters

Originally Published in The Washington Post | May 22, 2011 Bethesda-based Consero, which organizes high-level networking events for senior executives, is moving into larger offices this week at […]
May 4, 2011

The Raleigh Report: Raleigh tech official seeks improved Web access for neighborhoods

Originally Published in The Raleigh Report (May 4, 2011) Gail Roper, chief information officer for the city of Raleigh, was a featured speaker at Consero Group’s 2011 […]
January 28, 2011

Bloomberg Business Week: Consero Takes Aim at Bored C-Suiters With Its ‘Anti-Conferences’

Originally Published in Bloomberg Business Week | January 28, 2011 | By Antone Gonsalvez Matt Haltom, deputy general counsel for Sally Beauty Holdings, a Denton (Tex.) distributor of beauty […]

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Consero brings senior executives together to build relationships and gain insights through uniquely intimate networking and learning opportunities.

November 17, 2014

Consero 2014 Contact Center Forum To Explore How Social Media Is Transforming Contact Centers

Forum to be Held in Palm Beach Gardens, Fla. Dec 7-9 BETHESDA, Md- (November 13, 2014) – Consero Group, an international leader in creating high-level, invitation-only […]
December 22, 2014

Only 15 Percent of European Customer Experience Officers Have Effective Tools to Measure Social Media ROI, According to Consero Survey

DUBLIN, Ireland – (22 December 2014) – Consero Group, an international leader in creating high-level, invitation-only events for senior executives, today announced a new survey that found just 15 percent of […]
December 24, 2014

December 2014 European Customer Experience Report

The global shift to increased consumer sophistication has made the role of the Chief Customer Experience Officer more critical than ever to corporate success. Faced with […]
January 24, 2015

January 2015 Contact Center Report

The Contact Center function is more important than ever to a company’s customer experience strategy. Whether through phone, email, or digital channels, call center representatives must […]