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February 25, 2016

Data And Metrics: Improving Departmental Efficiency

At the top of mind for many executives within the healthcare industry is the use of data. However, many leaders in this arena lack clear direction […]
February 26, 2016

Creative Tactics To Boost Contact Center Performance

Executives increasingly value the contact center as a driver of profit, making it one of the most prominent parts of the company. As the roles and […]
March 2, 2016

The Modern HR Department

The American workforce is experiencing one of the largest demographic changes in its history. As the baby-boomers continue to retire at a quickening pace, millennials have […]
March 2, 2016

Fine-Tuning The Litigation Department Mission

Your legal team is an increasingly important part of the company’s corporate function and strategy. More than ever before, companies acknowledge the value of including the […]