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January 24, 2015
The Contact Center function is more important than ever to a company’s customer experience strategy. Whether through phone, email, or digital channels, call center representatives must […]
January 15, 2015
The Chief Compliance Officer is more important than ever to the success of global businesses. Complex regulatory changes, emerging market risk, and many other challenges keep […]
January 14, 2015
Originally Published in Above The Law | January 12, 2014 | By Joe Patrice Over the last few years, in-house counsel have broadcast one message loud […]
January 12, 2015
Today’s Chief Litigation Officers are among the busiest and most critical of all corporate employees. Given their role in managing a wide variety and ever-increasing volume of complex […]
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