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June 5, 2015

Tips For Structuring Your Customer Experience “Dream Team”

1. Start Within Your Company Meet the needs of all customers, both internal and external, and you will define the success of any organization. Voice of the […]
June 5, 2015

Four Elements On The Path Toward Excellent Customer Experience

1. Hire The Right People Look for the personalities that will help create and maintain the right corporate culture for your organization. Find people who understand the […]
June 5, 2015

Four Tips For Staying Ahead Of The Curve

1. Be Innovative When Sourcing Talent Staying innovative and disruptive while maintaining the company culture is important when approaching new, potential talent. Introducing different ways of thinking […]
June 5, 2015

Improve Your Litigation Department’s Performance

1. Reassess Your Assessments In addition to quarterly assessments, consider internal, ongoing reporting, which tends to focus on material litigation trends. Ongoing reporting helps you visualize annual […]