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Consero brings senior executives together to build relationships and gain insights through uniquely intimate networking and learning opportunities.

December 10, 2015

HRM Canada: Revealed: CHRO’s top priorities for 2016

Originally Published in HRM Canada | December 10, 2015 | By Nicola Middlemiss At 2016 looms, businesses will begin preparing to implement their strategic plans for the […]
December 9, 2015

Smart Customer Service: Holiday Strategies for Contact Centers

Originally Published in Smart Customer Service | December 9, 2015 | By Audrey Ford As we enter the holiday season, many businesses are preparing for what […]
December 9, 2015

December 2015 Contact Center Report

As 2015 draws to a close, contact center operations are more critical to the success of an organization’s customer experience than ever before. Tech-savvy customers expect interactions with […]
December 8, 2015

Seventy-Two Percent of HR Executives Not Satisfied with Insight from Company Data, Consero Survey Reveals

BETHESDA, Md- (Dec. 8, 2015) – Nearly three-quarters (72%) of Chief HR Officers say they are not satisfied with the level of insight they extract from […]