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February 19, 2016

Data In The Contact Center

Today, effective data use can separate the preeminent contact centers from the rest of the pack. As you work to leverage your center’s data, consider some […]
February 17, 2016

Using Data To Enhance Performance

Most companies rely on outcomes from legal battles to assess the performance of the litigation team. However, to understand the litigation department’s specific strengths and weaknesses, […]
February 17, 2016

Using More Data In The HR Department

Human resources departments have the potential to be the largest data-driven branch of a business. Data is already used in several ways from determining pay to […]
February 16, 2016

Fifty-Eight Percent of Chief Compliance Officers Say Compliance Not Sufficiently Integrated into Corporate Strategy, Consero Survey Finds

Bethesda, MD (Feb. 16, 2016) – A majority (58%) of Chief Compliance Officers report that the compliance function is not integrated sufficiently into corporate decision-making and […]