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February 19, 2016
Today, effective data use can separate the preeminent contact centers from the rest of the pack. As you work to leverage your center’s data, consider some […]
February 17, 2016
Most companies rely on outcomes from legal battles to assess the performance of the litigation team. However, to understand the litigation department’s specific strengths and weaknesses, […]
February 17, 2016
Human resources departments have the potential to be the largest data-driven branch of a business. Data is already used in several ways from determining pay to […]
February 16, 2016
Bethesda, MD (Feb. 16, 2016) – A majority (58%) of Chief Compliance Officers report that the compliance function is not integrated sufficiently into corporate decision-making and […]
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