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February 26, 2016

Creative Tactics To Boost Contact Center Performance

Executives increasingly value the contact center as a driver of profit, making it one of the most prominent parts of the company. As the roles and […]
February 25, 2016

Data And Metrics: Improving Departmental Efficiency

At the top of mind for many executives within the healthcare industry is the use of data. However, many leaders in this arena lack clear direction […]
February 24, 2016

HR.com: HR Department Can Serve As An Innovation Hub: 3 effective ways

Originally Published in HR.com | February 25, 2016 | By Paul Mandell As key executives within their organizations, HR leaders are routinely tasked with executing critical […]
February 24, 2016

Strategies For Optimizing The Litigation Team’s Resources

The chief litigation officer is the leader of a critical component of any in-house legal team. However, given that various priorities of modern legal departments, litigation […]