Shared Services & Outsourcing Forum

Whether a Shared Services center is in the beginning stages of implementation or fully mature, leaders must prove their center’s value to the business. As elsewhere in the corporate arena, the value of Shared Services is defined by cost savings and growth. To serve this mission, Shared Services management must establish a strong governance structure, leverage talent development and management initiatives, sustain continuous improvement, and incorporate a global business process outsourcing strategy. In this ever-changing industry, cutting-edge solutions are critical to ensure leaders succeed in transforming each traditional “cost center” to a self-funded business within a business.

HEADLINE TOPICS INCLUDE:

• Leading the Way to a Diverse Future in Shared Services
• Taking Shared Services to the Next Level: A Multi-Functional Approach
• Creating and Empowering a Dedicated Change Management Agent
• Lessons Learned by Today’s Shared Services Leaders: Thoughts From the Forum Advisory Board
• Best Practices in Outsourcing Relationship Management
• Managing the Shared Services Journey: Establishing Governance, Accountability, and Metrics for Sustainable Success, Continuous Improvement, and Future Growth 
• Talent Management and Leadership Development: A Case Study of McDonald’s Corporation
• Going Global: The Philosophy of Moving Work Offshore in Today’s Economy
• The Evolution of Shared Services: Becoming a Business Within a Business
• Streamlining Processes for Optimal Efficiency: Automation in Shared Services

SOLUTION PROVIDERS: Consero wishes to thank our partners who have chosen to Engage with Success.

• AMY SHEVLIN (BAE Systems, Inc.), Vice President, HR Shared Services
• ANDREW SIMPSON (BP), Head of Americas Business Service Center - Americas
• ANNE MAY (Siemens AG), Director, HR Administration, Global Shared Services North America
• BILL JOHNSON (Coca-Cola Refreshments), Vice President, Finance Shared Services
• BOB HAMILTON (UnitedHealth Group), Director, Global Sourcing
• BRUCE NATTER (SAIC), Vice President, Finance Shared Services
• DEBBIE BALLARD (McDonald’s Corporation), Vice President, Global Shared Services
• ED MARTINEZ (The Wendy’s Company), Vice President, Shared Services
• GARY WALKER (Molson Coors Brewing Company), Senior Director, Global Shared Services - Finance
• JAMES R. WELLS (ARAMARK Corporation), Vice President and Associate General Counsel
• JASON BARKHAM (Warner Bros. Entertainment Inc.), Vice President, Sourcing Management and Legal Affairs
• JOE RAFTER (The Yell Group), Vice President, Strategic Global Transformation
• JUAN RODRIGUEZ (Applied Materials), Senior Director, Global Shared Services and Indirect Procurement
• KELLY PHILLIPS (Newmont Mining Corporation), Group Executive, Shared Services Organization
• MAURA BERNEY (AutoNation), Vice President - Shared Service Center
• ROB PASTERICK (The Boeing Company), President - Shared Services Group
• SHARON ASHTON (McDonald's Corporation), Senior Director, North American Shared Services Operations
• SUZANNE LEOPOLDI-NICHOLS (American Greetings), Head of Shared Services 

CONTACT US: Consero is always eager to connect with people who wish to contribute to its mission. Want to know how you or your organization can become involved? Have a question about this or other Consero Forums? 

If so, please contact us at:

info@consero.com

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